Creative Operations Program Manager
Overview of the Role A leading retail and consumer brand is seeking a Creative Operations Program Manager to lead cross-functional creative development and execution across PR, Social, and Influencer Marketing initiatives. This role serves as the operational hub connecting Creative, Brand Marketing, Merchandising, Production, Social, PR, Influencer, and agency partners to ensure campaigns move seamlessly from concept through final delivery. The ideal candidate is a highly organized project leader who thrives in fast-paced creative environments and enjoys bringing structure to complex marketing initiatives. This person should be comfortable managing multiple stakeholders, navigating ambiguity, driving accountability, and supporting the execution of seasonal campaigns across a variety of marketing channels. Candidates with backgrounds in creative operations, integrated marketing, campaign management, marketing production, brand marketing, retail marketing, fashion marketing, or agency project management will be particularly successful. The Basics
Duration: Through EOY Hours: 40 hours per week
Location:
Onsite in San Francisco, CATop 3 Required Qualifications 4-6 years of experience in creative operations, project management, marketing production, campaign management, or related fields Experience managing complex cross-functional creative projects involving multiple stakeholders and deliverablesStrong organizational, communication, and stakeholder management skills Other Qualifications Experience supporting retail, fashion, lifestyle, beauty, consumer products, or agency environments Familiarity with PR, Social Media, Influencer Marketing, and Creative Production workflows Experience managing project timelines, milestones, budgets, approvals, and deliverablesStrong understanding of creative development and campaign execution processes Experience coordinating photoshoots, asset development, product information, and production needs Ability to manage multiple priorities and adapt to changing business needs Strong written and verbal communication skills Experience with Airtable, Workfront, Figma, Miro, Microsoft Office, or similar project management tools Bachelor's degree or equivalent professional experience preferred
Key Responsibilities:
- Lead project intake, planning, timelines, milestones, and deliverables across PR, Social Media, and Influencer Marketing initiatives
- Manage creative development workflows from kickoff through final execution and asset delivery
- Partner with Creative, Brand Marketing, Merchandising, Production, PR, Social, Influencer, and agency teams to align priorities and execution plans
- Ensure channel partners are appropriately integrated throughout creative development, campaign planning, production, and review processes
- Coordinate the development of channel-specific deliverables including press kits, influencer briefs, lookbooks, social assets, campaign materials, and supporting creative content
- Manage project schedules, dependencies, risks, approvals, and stakeholder expectations across multiple workstreams
- Facilitate project kickoffs, status meetings, creative reviews, and cross-functional working sessions
- Document action items, decisions, timelines, and next steps while ensuring accountability across teams
- Partner with production, merchandising, and creative teams to coordinate shot lists, sample management, image selects, retouching needs, and product information
- Monitor project progress and proactively identify risks, roadblocks, or timeline concerns
- Support feedback, review, and approval processes to ensure projects remain on schedule
- Coordinate final asset delivery and handoff to internal teams, agency partners, and channel owners
- Maintain accurate project documentation, timelines, trackers, and workflow systems
- Ensure stakeholders remain informed through proactive communication and status updates
- Manage multiple seasonal campaigns and marketing initiatives simultaneously
- Identify opportunities to improve creative operations processes, collaboration models, and workflow efficiency
- Support operational excellence through strong organization, detailed planning, and continuous process improvement
- Build strong relationships across creative, marketing, production, merchandising, and external partner teams
- Serve as a solutions-oriented partner who helps move work forward while enabling creative teams to perform at their highest level
- Help ensure campaigns are executed with consistency, quality, and alignment to brand and business objectives
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits:
Email Your Resume In Word ToLucy.Hastings@jobalert.creativecircle.comLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply. Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : LD9-2000438L414 -- in the email subject line for your application to be considered.
Lucy Hastings - Senior Recruiter, Enterprise:
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States. This is a new role. This job was first posted by Creative Circle on 10/22/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.
Our hiring process includes:
AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle. Copyright © 2026 Everforth, Inc. All rights reserved.