Optical Administrator

The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction.Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience ModelDevelop professional business relationships with other Associates, Host, and DoctorFill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following: Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirementsRecommend specific lenses, lens coatings, and frames to suit customer needsAssist customers in the selection of frames and coordinate frames with optical measurements and prescriptionConduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate toolsEnsure high quality through accurate measurements, correct pricing, and realistic delivery time quotesMaximize Managed Vision Care relationships and sales opportunities as measured by: Effective plan administration and local serviceImprovements in average transactionLocally initiated plansAssist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiativesEnsure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction SurveysOther duties as assigned by Optical ManagerJob Specifications Typically has the following skills or abilities:If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an opticianAbility to sell through use of sales skills and accountability for sales resultsExperience and results with a retail or customer service establishmentAbility to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationshipsSuccess in store merchandising and attention to detailMinimum of 1-2 years of experience in related fieldCompensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensationpackage, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.Salary Ranges: $23.00 - $34.77VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.