Technical Program Manager

Job Title: Technical Program Manager with App Dev and SharepointLocation: Onsite all days – Fosters City CAJob Type: FTE only Job Description:12+ years till 20 years Primary skills7+ Years of experience as a Technical Program Manager for App Dev or Digitial project Experience and Development programs.6+ years of experience in creating project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management.5+ years of experience in Advanced skills in SharePoint, JIRA and MS Office Excel and PowerPoint and other tools.Demand Management: Manage the E2E Demand intake process for website migration, development, and subsequent maintenanceStakeholder management: Monitor internal delivery and manage external stakeholders/agenciesFinance Management: Budgeting, forecasting and managing the overall portfolio finances incoming and outgoing, PO creation etcAdvanced skills in Web Experience Development, Sitecore, Microsoft SharePoint, JIRA and MS Office Excel and PowerPoint and otherPrior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOpsStrong customer service & customer facing skillsEducational Qualification*Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.Experience Range10+ YearsTagline/Tech Stack Snapshot -Program Manager | Digital project Experience ProgramRole Summary - (To be filled by Practice /DO)We are looking for an experienced Technical Program Manager to lead and deliver application development and digital transformation initiatives. This role involves driving end-to-end program execution, including planning, coordination, and governance across multiple projects. The individual will be responsible for creating and managing comprehensive project plans, ensuring alignment with scope, schedule, cost, and quality objectives, while proactively addressing risks and issues.Primary (Must have skills)* - To be Screened by TA Team7+ Years of experience as a Technical Program Manager for App Dev or Digitial project Experience and Development programs6+ years of experience in creating project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management5+ years of experience in Advanced skills in SharePoint, JIRA and MS Office Excel and PowerPoint and other toolsWhy This Role Matters - New addition (To be filled by Practice /DO)This role proactively identifies and mitigate risks, manage dependencies effectively, and maintain high standards of quality throughout the program lifecycle. Strong stakeholder alignment is a key indicator of success, ensuring transparent communication, timely updates, and confidence across leadership and cross-functional teams.What You'll Do/Job Description of Role* (RNR) - To be Evaluated by Technical Panel (Define it to give more clarity)Program ManagerTechnical Program Manager will be responsible for driving and collaborating with cross functional teams on the successful execution & completion of Web Development Experience programs. This Program Manager will be expected to bring success to every initiative and program her or his team tackles. By coordinating broader business strategy, initiating, planning, executing and monitoring – they are vital in the support of their team as they achieve their overarching objectives.Manages delivery of the program scope, objectives, and success metricsOversees timeline, quality, and operationsUnderstands overall scope and deliverables map against release timelineDemand Management: Manage the E2E Demand intake process for website migration, development and subsequent maintenanceStakeholder management: Monitor internal delivery and manage external stakeholders/agenciesFinance Management: Budgeting, forecasting and managing the overall portfolio finances incoming and outgoing, PO creation etcResource and Capacity Planning based on the roadmap for the different functional areas/groupsWorks with the Solution and Enterprise architects to ensure the program team adheres to overall solution design across tracksResponsible for ensuring coordination of work efforts at program level, understands and manages critical path key dependenciesWorks with Track Leads and Program Managers to understand status of work efforts and impact to the program to move delivery forwardDrives resolution of risks, issues and decisions, and escalates to governance forums as necessaryOversees resource requirements identification to execute program plansEstablishes approach, tools, and templates to support program execution1. Program/Project management experience using a formal methodology including Waterfall or Agile2. At least 7+ Years of as a Project/program Manager3. Created project plans which includes scope, schedule, cost, quality, organization, communication, staffing, risk and issue management.4. Ability to multi-task between concurrent assignments, prioritize effectively, and adapt quickly to changing priorities, assignments, and roles; works well under pressure in a fast-paced environment.5. Creative and proactive problem solver self-motivated with ability to work well in teams and cross-departments.6. Advanced skills in Web Experience Development, Sitecore, Microsoft SharePoint, JIRA and MS Office Excel and PowerPoint and other toolsDeliverablesIdeate Phase: Project Investment BriefsInitiate Phase: Strategy and Approach Decks, Business Value Case, Cost Tracker, Risk Profile and Assessment, Resource Sourcing Strategy, Program Collaboration Tools Strategy, Concept Acceptance DecksPlanning Phase: Program Charter, Jira Initiatives, Epics, and Stories, Project Plan (detailed and high-level), Cost and Benefits Tracker, Resource Plan, Hiring Status Dashboard, Resource Allocation Master and Status Dashboard, Project Plan Commit DeckExecution Phase: Status Reports, Success Metrics Log Entries, RAID log Entries, Change log Entries, Escalation Procedure, Team Building Exercises, Team Recognition, Transition to Support DeckClose Phase: Warranty Period Agreement, Executive Summary of Validated Benefits Realization, and Summary of Retrospective Lessons LearnedSoft skills/other skills - To be Evaluated by Hiring Manager (To define how this will be evaluated)Communication Skills:Communicate effectively with internal and customer stakeholdersCommunication approach: verbal, emails and instant messagesInterpersonal Skills:Strong interpersonal skills to build and maintain productive relationships with team membersProvide constructive feedback during code reviews and be open to receiving feedback on your own code.Problem-Solving and Analytical Thinking:Capability to troubleshoot and resolve issues efficiently.Analytical mindsetTask/ Work UpdatesPrior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOpsProvides regular updates, proactive and due diligent to carry out responsibilitiesWhat Success Looks Like (6–12 Months) -Expected OutcomeOver time, the individual builds scalable processes, improves team productivity, and contributes to continuous improvement in program delivery practices.Secondary Skills (Good to have)1. Strong customer service & customer facing skills2. Excellent verbal and written communication skills3. Strong interpersonal skills4. Excellent multitasking skills5. Strong organizational skills6. Ability to lead and motivate others7. Strong analytical skills10. Ability to work well in a team environment11. Be proactive and take strategic decisions and suggest best practices