Processing Assistant

About Our Client:The organization operates as a residential mortgage lender focused on delivering high-quality service and personalized support throughout the mortgage process. Established in 2001, it has built a strong presence in the St. Louis metropolitan area and emphasizes exceptional client service while recognizing employees as a key driver of its success.About the Opportunity:The Processing Assistant supports Mortgage Loan Originators with administrative and loan processing activities to ensure transactions move efficiently through each stage. This role contributes to a smooth customer experience by preparing loan files, coordinating appointments and communications, conducting preliminary research, and providing day-to-day support to mortgage lending teams.Responsibilities:• Prepare borrower documents and loan files for submission.• Schedule signing appointments and coordinate communications with customers and realtors.• Conduct preliminary research related to borrower and loan eligibility.• Assist with pre-qualification and pre-approval processes.• Pull credit reports and run Automated Underwriting System analyses.• Enter loan and borrower information and create new customer files.• Update marketing and Mortgage Loan Originator databases.• Provide clerical and administrative support to Mortgage Loan Originators and other team members as needed.• Maintain accurate and organized loan documentation throughout the processing workflow.Requirements:• High school diploma or equivalent required; college coursework preferred.• Minimum of 1 year of relevant experience or training.• Experience with Encompass or comparable mortgage lending software.• Basic computer proficiency and familiarity with Microsoft Office.• Knowledge of the mortgage lending industry and products, including Conventional, FHA, and VA loans.• Understanding of RESPA laws and guidelines.• Ability to work efficiently and accurately in a fast-paced environment.• Strong customer service and communication skills.• Excellent attention to detail and organizational abilities.• Ability to work effectively as part of a team.Pay Range and Compensation Package:• Annual salary range: $50,000–$55,000, non-exempt.• Eligibility for a per-file bonus.Equal Opportunity Statement:Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.