Guest Experience Curator - Twin Farms

Guest Experience Curator - Twin Farms Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service.Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do.Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.Job Description The Guest Experience Curator serves as the pre-arrival steward of each guest's stay, thoughtfully shaping the experience in advance so that every detail feels intentional, personal, and seamless. Unlike traditional concierge roles that focus on off-property access, this position centers on designing the on-property journey, from arrival logistics and dining preferences to activities, spa experiences, and meaningful celebrations.This role is well-suited for hospitality professionals who have honed their craft in Forbes Five-Star, Relais & Châteaux, or similarly refined environments and who understand that true luxury is anticipatory, understated, and deeply human.Qualifications Experience in Forbes Five-Star, Relais & Châteaux, or comparable luxury hospitality environmentsA refined service style rooted in professionalism, discretion, and emotional intelligenceExceptional organizational skills and attention to detail, with the ability to manage multiple guest journeys simultaneouslyClear, confident communication skills suited to high-expectation guests and collaborative service teamsSound judgment and the ability to make thoughtful, independent decisions aligned with luxury service standardsResourcefulness, adaptability, and calm presence in a high-touch hospitality environmentFlexibility and reliability, including availability to work weekends and holidaysEducation & TrainingHigh school diploma or equivalent requiredValid driver's license with a clean driving recordWorking ConditionsA balance of focused pre-arrival planning and collaborative coordinationClose interaction with multiple departments across the propertyTypical shifts are 8–9 hours and include weekends and holidaysOccasional schedule flexibility required based on operational needsPartial hybrid work available for Vermont and New Hampshire residentsAdditional Information At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.Our benefits include:Health, dental, and vision insurance with employer contributionsComplimentary life insurance401(k) retirement plan with employer matchPaid vacation, holidays, and sick timeEmployee Assistance Program (EAP) with confidential support and resourcesRelocation and travel assistance for select rolesDaily staff mealTraining, professional development, and tuition assistanceCompetitive wagesEmployee referral bonusesExclusive dining and lodging privilegesBecause taking care of our people isn't a perk, it's a tradition.Job Location Twin Farms