Insurance Claims Representative (IN OFFICE)

Job DescriptionTHIS POSITION IS NOT REMOTE - THIS ROLE IS FULLY IN OFFICE! Job DescriptionWe are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Core requirements:Knowledge of Health Insurance with the ability to answer questions about claimsQuality Customer Service SkillsCall Center Experience – preferably in and outboundComputer skills and the ability to learn and utilize various computer systemsAdministrative skills - completing forms, spreadsheets, etc. Education And ExperienceMinimum of 1 year experience in a call center environment with an emphasis on outbound contact. Minimum of 1 year experience in a physician billing/health insurance/hospital billing office capacity and knowledge of medical insurance terminologyJob Type: Full-timeCompany DescriptionWithin Probitas Technology, you will find a great team focused on developing your career while providing direction and insight towards your next opportunity.Within Probitas Technology, you will find a great team focused on developing your career while providing direction and insight towards your next opportunity.