Business Development Manager

Job Description: Business Development Manager Company: GMTCare Location: Southern Nevada Employment Type: Full-Time About Us: GMTCare is a mission-driven provider of non-emergency medical transportation (NEMT) services, dedicated to helping individuals with mobility and healthcare access challenges get to where they need to be, safely, reliably, and compassionately. Since launching in 2009, GMTCare has grown into the largest NEMT provider in Nevada and expanded rapidly into Arizona and New Mexico. Today, we help thousands of people across the Southwest access vital care, one ride at a time. At GMTCare, our values define us. Compassion, Attitude, Responsibility, and Excellence ("We CARE") shape every interaction, with our riders, partners, and each other. We operate a modern, safety-focused fleet equipped with GPS, vehicle tablets, and powered lifts, and we invest heavily in training with each driver completing over 80 hours before serving clients. This commitment to professionalism, integrity, and service defines the culture you’ll be joining — and leading. About the Role: This is not a passive account management role. It’s an opportunity for a driven, competitive sales professional to make a measurable impact in a fast-growing NEMT organization and be rewarded for it. As a Business Development Manager at GMTCare, you will play a critical role in expanding our presence across Southern Nevada by winning new business, growing key accounts, and defending market share at our largest base. You’ll be given real ownership, meaningful autonomy, and clear performance expectations in an environment that values urgency, accountability, and results. This role is built for a true hunter, someone who is energized by creating opportunities, opening doors, and closing deals. Success requires persistence, discipline, and resilience, along with the professionalism and integrity required in a regulated healthcare environment. While aggressive in approach, how business is won matters just as much as winning it. You’ll work closely with operations and leadership to ensure commitments made in the field are delivered at a high level. Your impact will be visible, your performance will be measurable, and your compensation will be directly tied to results. If you are motivated by ownership, competition, and earning based on outcomes, not just effort. This role offers real upside, growth, and long-term opportunity within a high-performing organization. Responsibilities: Sales & Business Development Aggressively identify, pursue, and close new business opportunities with hospitals, LTACs, SNFs, hospice providers, and other healthcare partners. Generate and maintain a robust sales pipeline through consistent outbound activity, including cold outreach, on-site visits, follow-ups, and referrals. Clearly communicate GMTCare’s service capabilities, operational strengths, and competitive advantages. Consistently meet or exceed defined sales targets, growth benchmarks, and performance metrics. Take full ownership of assigned territory and accounts with a hunter mentality. Account Ownership & Relationship Management Serve as the primary point of contact for assigned accounts, managing expectations, communication, and outcomes. Build influence and trust with administrators, decision-makers, and clinical leadership. Proactively defend accounts from competitor encroachment through visibility, responsiveness, and execution. Identify service risks, performance gaps, and growth opportunities within each account. Execution & Internal Coordination Partner closely with operations, dispatch, and leadership to ensure commitments made in the field are delivered. Communicate clearly, directly, and professionally with internal teams and external partners. Hold internal stakeholders accountable for service delivery tied to account performance. Problem Resolution & Escalation Take immediate ownership of client issues or service breakdowns. Drive resolution with urgency while protecting client relationships and GMTCare’s reputation. Convert service challenges into retention and growth opportunities when possible. Performance Management & Reporting Track account activity, volume trends, and satisfaction metrics. Maintain accurate CRM data, pipeline reporting, and documentation. Monitor competitive activity, pricing pressure, and market dynamics within assigned territory. Provide regular updates to leadership on performance, risks, and opportunities. Qualifications: Bachelor’s degree preferred (or equivalent experience). Proven success in sales, business development, or account growth; healthcare, transportation, or logistics experience strongly preferred. Demonstrated hunter mentality with measurable results. Strong negotiation, persuasion, and relationship-building skills. Ability to operate in a fast-paced, high-accountability environment. Highly organized with strong follow-through and time management skills. Proficiency with CRM systems, Microsoft Office, and reporting tools. Preferred Attributes: Experience in regulated or high-compliance industries. Competitive, resilient, and comfortable with rejection. Entrepreneurial mindset with strong ownership mentality. Ability to balance aggressive sales execution with professionalism and integrity. Motivated by performance-based compensation and measurable outcomes. Reporting: Reports directly to the GMTCare Executive Director. Compensation: On Target Earnings: $80,000+ (base salary plus commission), with uncapped earning potential. Final compensation will be determined based on the candidate’s experience, skills, and qualifications. GMTCare and its subsidiaries are an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive and equitable environment for all employees.