Senior Operations Manager

Job Description: Own end-to-end contract execution for US commercial agreements -- work with the sales team on commercial terms, draft and redline customer contracts, and drive them through to executionBuild and maintain the contract lifecycle process, including workflow tooling, signing authority routing, and playbooks that make future contracting faster and more repeatableOversee customer logistics: manage camera ordering, inventory, and fulfillment to ensure new customers are onboarded quickly and in step with sales momentumContribute to process design for clinical ops, including building the infrastructure to manage and scale our network of teleophthalmology gradersSupport hiring across the ops division and own onboarding logistics for new team membersDraft internal policies and SOPs to close operational gaps as the company growsTake on strategic projects across ops -- board materials, cross-functional project management, and analysis as neededRequirements: 1-3 years of experience in investment banking, management consulting, health tech operations, or a similarly rigorous, output-driven environmentExceptional written communication and attention to detailStrong project management instincts: comfortable holding multiple workstreams simultaneously and driving them forward independentlyA systems thinker who doesn't just execute tasks but asks how to make the next iteration easier and more scalableComfortable using AI tools in day-to-day work; experience building or automating workflows with AI tooling is a strong plusHealthcare experience is a plus, not a requirement -- intellectual curiosity and the ability to get up to speed fast matter moreUS-based, comfortable with remote work and occasional travel for team offsites and customer engagementsSomeone who takes ownership seriously, communicates proactively, and is comfortable operating with limited structure -- you will often be defining the process, not following oneBenefits: Competitive compensation package, including a strong base salary, performance-based bonus, and the chance to earn upside.Top-tier health, vision, dental, and commuter benefits.Generous monthly health and wellness reimbursement.Unparalleled exposure to new business building at the intersection of artificial intelligence and healthcare.The opportunity to help solve difficult problems and collaborate with world-class experts from healthcare provider networks, academia, and industry.A chance to work with a highly talented, close-knit team and world-leading mentors who can act as a support network and sounding board throughout your entrepreneurial journey.