IT System Support Specialist

BayFirst National Bank is a full-service community bank dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.Responsibilities Include But Are Not Limited ToThe IT System Support Specialist is responsible for performing and providing all functions related to bank hardware, software, and applications, including, but not limited to, maintenance and installation of business hardware, applications/software as needed.This position is located at our St Petersburg Office.Essential Duties And ResponsibilitiesFulfills a key role in providing Tier 1 & 2 support for internal staff for hardware and software solutions.Deploy new hardware for new employees and replace antiquated hardware in a timely manner.Miscellaneous duties as assigned.QualificationsAssociate’s degree or greater in relevant field required Preferred 1-2 years’ experiencePreferred CertificationsA+Network+Security+Preferred Previous Banking ExperiencePreferred Experience in:Jack Henry SilverlakeOffice365 – including Exchange Online, Team, OneDrive, SharePoint, Active DirectoryAbility to establish and maintain effective working relationships with all levels or coworkersEffective analytical and problem resolution skills and highly effective communication skillsBroad understanding of information technology networks and applicationsGeneral knowledge of information security practices, regulations, policy, and technology best practicesHighly developed analytical skillsProvides exceptional customer serviceEffective problem-solving skillsDetail orientedSelf-motivatedMaintains composure while handling a variety of duties, deadlines, and employee/customer needsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.