Loan Servicing Assistant

Primary Purpose of Position: The Loan Servicing Assistant is responsible for administering certain loan servicing functions for MaineHousing’s Single Family, Home Improvement, and Real Estate Owned (REO) portfolios. The Assistant provides analytical and technical support, analyzes data, prepares reports, maintains loan servicing files and financial records and responds to customers and partner inquiries. Education and Experience: Education and a minimum of two years of experience working in an administrative role. Proficiency with Microsoft Office including Word and Excel is required. Core Functions: · Oversee and process public inquiries and requests for information utilizing knowledge of MaineHousing programs. · Provide technical support to internal and external partners. · Perform detailed record keeping and data entry. · Compile and analyze data and prepare technical reports associated with the loan portfolios, delinquent accounts and real estate holdings. · Process Expense Reimbursement requests. · Process notices for liens associated with taxes, water, sewer, hazard insurance cancellations and bankruptcy notifications. · Prepare discharges for the Single Family loans and Home Improvement mortgages. · Process incoming checks and prepare disbursement memos. · Process incoming and outgoing mail for the Loan Administration department. · Other Duties as assigned. Skills and Knowledge: · Knowledge of mortgage loan documentation and loan servicing procedures · Excellent analytical and mathematical skills · Excellent written and oral communication skills · Ability to work collaboratively and effectively as a team member · Strong attention to detail and accuracy · Excellent time management and organization skills · Strong Microsoft Office computer skills including knowledge of various software applications Working Conditions: Fast paced work environment. MaineHousing office hours are Monday – Friday 8:00am to 5:00pm. Reports To: Special Assets Manager Supervises: no one The starting hourly rate for the position is $17.3485 ($36,085 annually), plus a great benefits package, including eligibility for the Public Loan Forgiveness Program! **Position will remain open until a suitable candidate is found** Job Type: Full-time Pay: From $36,085.00 per year Benefits: Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to Friday Ability to Commute: Augusta, ME 04330 (Required) Work Location: In person