Copilot COE Change Management

Required Skills And Qualifications7 years' experience as a Copilot COE Change ManagementRoles & ResponsibilitiesOwn and maintain the Copilot CoE knowledge base, including policies, FAQs, best practices, and adoption guidanceDesign, schedule, and facilitate Copilot training programs, Lunch & Learn sessions, and enablement forumsAct as the central point for Copilot change management, including release readiness, impact assessment, and adoption supportStay current on Microsoft Copilot roadmap updates, features, and deprecations, translating them into business relevant guidanceCommunicate Copilot updates, changes, and best practices clearly and consistently across the organizationPartner with Risk, Compliance, Legal, Privacy, and InfoSec teams to ensure Copilot compliance with BFSI regulatory and internal standardsSupport and enforce Copilot governance frameworks, including acceptable use, data handling, and monitoring controlsBuild and sustain a Copilot user community to drive engagement, best practice sharing, and continuous learningDevelop role based enablement content tailored to end users, power users, managers, and technical teamsTrack adoption trends, training effectiveness, and change impacts, providing insights to CoE leadershipSupport responsible AI use by embedding compliance, risk awareness, and governance into enablement effortsContinuously identify opportunities to improve Copilot adoption, education, and organizational readinessFamiliar with M365/D365 family application administration