IT - ADMIN - Software Architect - Advanced

1. USER MANAGEMENT: CREATE, MODIFY AND DEACTIVATE USER ACCOUNTS, PROFILES,AND PERMISSION SETS AS NEEDED. ENSURE USER ACCESS AND SECURITY AREMAINTAINED ACCORDING TO BEST PRACTICES.2. SANDBOX MANAGEMENT: CREATE AND MANAGE SANDBOX ENVIRONMENTS FORDEVELOPMENT, TESTING AND QUALITY ASSURANCE PURPOSES. COLLABORATE WITH THEDEVELOPMENT TEAM TO PROMOTE CODE MODIFICATIONS AND UPDATES BETWEENENVIRONMENTS.3. WORKFLOW MONITORING: MONITOR WORKFLOW QUEUES AND AUTOMATION PROCESSESTO ENSURE THEY ARE FUNCTIONING AS INTENDED. TROUBLESHOOT AND RESOLVE ANDWORKFLOW-RELATED ISSUES PROMPTLY.4. EXTERNAL INTEGRATIONS: COLLABORATE WITH TEAMS RESPONSIBLE FOR EXTERNALINTEGRATIONS, SUCH AS AWS CONNECT, SERVICE NOW, AND AZURE AD. CONFIGURE ANDMAINTAIN THESE INTEGRATIONS TO ENSURE DATA SYNCHRONIZATION AND SYSTEMINTEROPERABILITY.5. IDENTITY PROVIDER CONFIGURATION: CONFIGURE AND MAINTAIN IDENTITY PROVIDERSWITH A FOCUS AN AZURE AD, FOR AUTHENTICATION AND SINGLE SIGN ON (SSO)FUNCTIONALITY WITHIN SALESFORCE. ENSURE SECURE AND EFFICIENT ACCESSMANAGEMENT.6. DOCUMENTATION: MAINTAIN COMPREHENSIVE DOCUMENTATION OF SALESFORCECONFIGURATIONS, PROCESSES AND CUSTOMIZATIONS. PROVIDE TRAINING AND SUPPORTTO END USERS AS NEEDED.ADDITIONAL SKILLS/DUTIES: Strong problem-solving skills and attention to detail.- Excellent communication and collaboration abilities.REQUIRED SKILLS (RANK IN ORDER OFIMPORTANCE):- Salesforce Administrator certification(e.g., Salesforce CertifiedAdministrator.)- 5 years of experience as a SalesforceAdministrator, with a strong focus ondaily maintenance tasks.PREFERRED SKILLS (RANK IN ORDER OFIMPORTANCE):-Practical experience in creating and managingSalesforce sandbox environments.- Proficiency in promoting code modificationsand updates between Salesforce environments.- Familiarity with external integrations,including AWS Connect, ServiceNow, andAzure ADREQUIRED EDUCATION/CERTIFICATIONS:A bachelor's degree in information technologysystems, computer science, or related field and5+ experience in Information Technology orrelated area. Relevant experience may besubstituted for bachelor's degree on a year-for-year basisCJIS Certification will be a requirement ofemployment, this training is based provided bythe State of SC after a successful backgroundcheck is completed.