Help Desk Support Specialist-- CHADC5779538

Job Title: Help Desk Support Specialist (Onsite)Location: Westbrook, ME (Onsite)Duration: Up to 18 monthsExperience Level: Entry Level (0–3 years)Schedule: Monday–Friday, 8:00 AM – 4:00 PM (40 hours/week)PR : $22.85Job SummaryWe are seeking a motivated Help Desk Support Specialist to join our on-site support team. This role focuses on configuring new devices and providing hands-on technical support to internal employees. The ideal candidate will have strong customer service skills, basic IT troubleshooting experience, and the ability to support end users in a fast-paced environment.Key ResponsibilitiesProvide first-level support by answering Help Desk calls and assisting employees with technical issuesTroubleshoot hardware, software, and application-related problems and provide timely resolutionsConfigure, image, and deploy new devices including laptops, desktops, and iPadsSupport employees with device setup, migrations, password resets, and Microsoft Office applications