Junior Billing Specialist

Job Description: Create and maintain CRM entries/client accounts in NetSuite, ensuring accurate entry of client data Review CRM entries entered by other team members to ensure data accuracy and support timely billing operations Process upgrades, downgrades, add-ons, prorations, promotional discounts, credits, and other changes related to client billing under the guidance of senior team members Escalate complex issues to senior team members when necessary Support the broader billing team with administrative and data-entry tasks as needed Other tasks as needed to help the team meet objectives and requirementsRequirements: Minimum 1 year of billing, accounting, or finance-related experience; exposure to NetSuite or another ERP/billing system is a plus Interest in working in a high-volume billing environment, with strong organizational skills and attention to detail Exceptional accuracy – takes pride in identifying and correcting errors Strong verbal and written communication skills, with a customer-centric and solution-oriented mindset Confident, approachable, and curious; not afraid to ask questions to gain clarity and support continuous learning Self-motivated with the ability to balance multiple tasks and deadlines while seeking guidance when appropriate Collaborative team player with an action-oriented, energetic approach Foundational understanding of SaaS contract terminology and subscription-based billing concepts (or eagerness to learn) Familiarity with CRM tools is helpful but not required Proficient in Microsoft Office (Excel, Word, Outlook, etc.)Benefits: Health insurance 401(k) matching Flexible working hours Paid time off Remote work options