Director of Finance And Administration (Columbus)

Director, Financial and Administrative ServicesPublic Policy Offices$65,000 - $75,000Monday-Friday (Onsite)Columbus, OhioPermanent OpportunityWhat You'll Do:Support CRM-driven member outreach initiatives to enhance engagement and overall satisfactionAssist with data entry, including event registrations and annual conferencesConduct outbound calls to members in support of targeted projects and campaignsOversee membership dues collection through proactive calls and email communication, while tracking and reporting status updatesPrepare and distribute mailed reminders as needed, along with drafting resignation letters for presidential signatureProvide data entry support for event registrations, annual conferences, and membership records across internal systems and databasesEnsure accurate scanning and entry of self-insured billing and medical documentation into the systemMaintain and update docket (hearing) information recordsAssist with processing incoming workers' compensation mail, including sorting and documenting non-urgent correspondenceDeliver clear and professional written communication, primarily through email, to members and stakeholdersWhat We're Looking For:Experience managing financial and accounting office operationsStrong problem-solving abilities with a proactive approachDemonstrated commitment to delivering high-quality customer serviceProficient in Microsoft Office Suite, including Word, PowerPoint, and ExcelFamiliarity with video conferencing platforms such as GoTo Webinar, Zoom, Microsoft Teams, and WebexHighly detail-oriented with strong organizational and accuracy skillsConsistently meets deadlines and delivers work on scheduleEnsures accuracy and compliance by following established SOPsTracks and achieves performance metrics, including call volume, talk time, and sales goalsActively seeks and incorporates internal customer feedback to improve satisfactionApply Today!Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.About DawsonDawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.