Production Control Sales OPS Planner

About the Job: The Sales Ops Planner reports to the National Accounts Supervisor and is responsible for delivering results and leading major strategic planning initiatives that are critical to current and future business needs. Job Responsibilities: . Serves as liaison between the customer and various internal departments . Manages order entry and auditing of National Account Managers released orders . Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related administrative duties . Establishes customer inventory targets and maintains appropriate levels . Resolves customer requests, questions and issues . Manage new forklift specification changes . Communicate and coordinate truck delivery, pre-delivery inspection and modification work with servicing dealers . Investigation and processing of credits/debits . Establishes and maintains department data or databases . Maintain KPIs that are set for team . Manage aftermarket work request . Update customer's build status . Manage internal improvement activities related to department goals . Coordinate meetings with National Account Managers and Manufacturing facility . Project management for National Accounts Educations and Experience Needed: Minimum of Associate's degree in Business or 2 years of experience in Customer Service and Project Management High attention to detail and accuracy Comfortable with Excel formulas and data analytics Strong verbal and written communication skills and decision making ability Strong desire to learn Excellent customer service skills What You'll Get in Return: Toyota Material Handling offers a comprehensive benefits package for full-time employees which includes: Generous Salary + Bonus Program Low cost Medical with FREE Dental and FREE Vision Insurance FREE on-site medical center On-site Pharmacy FREE on-site gym membership 401k matching Group life insurance Employee assistance program (EAP) that allows for covered behavioral health visits Generous paid time off (PTO) allotment Between 13-14 paid holidays New Parent Leave Affirmative Action Responsibility: As a proud equal opportunity employer, reasonable accommodations may be available to individuals with disabilities to interview and to perform the essential functions of a role. It is Toyota Material Handling's policy to afford equal employment and advancement opportunity for all qualified individuals without distinction or discrimination because of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. About Toyota Material Handling Let Toyota take your career to new heights. Toyota Material Handling provides employees with the opportunity to make a meaningful impact through innovation and creativity in an unmatched culture. Based in Columbus, Indiana, Toyota offers a full line of high-quality material handling equipment sold under the Toyota brand for over 50 years. We hire great people from a wide array of backgrounds, not just because it is the right thing to do, but because it makes Toyota Material Handling stronger. We seek individuals committed to excellence with talent, skill and innovation. We offer a generous salary and benefits package with a pleasant and enthusiastic work environment. Learn More about Toyota Material Handling Careers at www.ToyotaForklift.com/Careers Follow us on Social Media: Facebook: facebook.com/ToyotaForklift Twitter: com/ToyotaForklift YouTube: youtube.com/user/ToyotaMaterialHdlg Instagram: instagram.com/toyotaforklift/ LinkedIn: linkedin.com/company/toyota-material-handling