Summer Guest Experience Temp Staff

The Summer Guest Experience Temp Staff role serves as a liaison between the Miami Marlins, loanDepot park, and our guests to ensure Exceptional Service is delivered at all times during the baseball games being held at the stadium. This role supports ticketing, housekeeping, guest flow, general park operations, and the overall guest experience during the summer.This is a temporary position running from June 1st – August 9th, 2026, supporting all games and related events at loanDepot park.Scheduled Games to Be WorkedTeam Members in this role must be available to work the following games:May 22nd- 24th 2026 Mets Series June 20th - 21st 2026 Giants SeriesJuly 25th 2026 Padres Series & Venezuelan HeritageAdditional EventsJuly 4th – PG ShowcaseEssential FunctionsBe proactive and friendly in greeting and assisting guests with inquiries at all points of contactExhibit a friendly, guest service–oriented attitude and professional appearance at all timesAssist guests with locating seats and escort guests as neededSupport access control and ensure guests are in proper seating locationsTake ownership of resolving guest concerns throughout the stadium (e.g., prohibited items, seating issues, guest conduct)Maintain knowledge of stadium operations and ticketing policiesBe knowledgeable of points of interest available for guest enjoymentCommunicate effectively with guests and fellow Team MembersThis description outlines the general nature and level of work performed and is not intended to be an exhaustive list of duties.Qualifications & RequirementsAbility to work weeknights, weekends, and holidaysHospitality or customer service experience preferred but not requiredPositive attitude with a passion for delivering world-class serviceStrong communication and interpersonal skillsAbility to adapt to fast-paced and changing situationsFluent in English; Spanish beneficialMust be 18 years of age or olderWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.