Accounts Receivable

Job Description This role is ideal for candidates with Accounts Receivable or collections experience who are detail-oriented, customer-focused, and comfortable working in a fast-paced environment.** Key Responsibilities**Contact customers identified as uncollectible by field offices (approximately 200 accounts per week).Handle inbound calls from customers and field office personnel regarding outstanding balances.Research and resolve billing disputes by reviewing documentation and working with Customer Service Center (CSC) teams.Act as a liaison between departments to ensure accurate resolution of contested charges.Evaluate creditworthiness using internal scoring tools and established guidelines.Support CSC teams with credit and collections procedures and respond to inquiries.Collaborate with internal teams and external agencies to validate disputed accounts.Process bankruptcies in a timely manner to reduce company exposure and risk.Manage helpdesk tickets and assist with issue resolution for CSC teams.Run daily reporting on doubtful accounts and ensure compliance with company procedures and policies.** Qualifications**Bachelor's degree preferred.Minimum 2 years of soft collections or Accounts Receivable experience required.Strong written and verbal communication skills.Excellent attention to detail and organizational skills.Strong computer proficiency and ability to learn new systems quickly.Ability to manage high-volume workloads in a fast-paced environment.Strong analytical and problem-solving skills.