Field Service Technician

Job title: Field Service TechnicianLocation: Chappaqua, NYRequired SkillsService Desk, Desktop Support - Remote, Field ServicesTop QualificationsBachelor’s degree in Computer Science or similar fieldPrior experience in desktop support or related fieldIn-depth knowledge of desktop hardware and software systemsProficient in computer operating systems such as Max, Linux and WindowsJob SummaryWe are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical support to remote teams.ResponsibilitiesProvide support for users of computers and software systems.Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.Provide general training for relevant applications and hardwareResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered supportYears of Experience: 4-7 Years of Experience