JOBSEARCHER

Account Manager

SylvanWest Roxbury, MAApril 12th, 2026
We have an immediate opening for an experienced Account Manager. The Account Manager will be responsible for managing a sales territory and creating new service and project accounts. As an Account Manager, you retain the customer’s relationship, meet all their HVAC requests, and ensure that customers receive outstanding customer service from our Service department.HVAC Sales Duties & Responsibilities:Champion the sales process to ensure customer satisfaction.Establish customer rapport with products and services.Form accurate and complete sales proposals.Help facilitate post-sale transitions with installation managers and installers.Educating prospective customers on the superior quality products/services.Continually call on assigned accounts by company policy and procedure.Follow-up with existing sales bids and leads.Maintain customer information updated in the CRM Program.Participate in training on the latest industry technologies.Supporting team members and divisions.HVAC Sales Requirements:Valid driver’s licenseHigh school or equivalentHVAC certificate- College coursework- DegreeAt least 10 years of sales experience required-preferably in HVAC/Mechanical industry.Customer Service experienceEstimating-This includes Service Agreement and Project estimation. Understanding of advanced principles of air conditioning, refrigeration, and heating.Reliable and self-motivatedExcellent time management skillsExcellent written, verbal, and interpersonal skillsAbility to work after hours, over weekends, and on public holidays with short or no notice.