Senior Technical Infrastructure Program Manager, Manufacturing Operations

Senior Technical Infrastructure Program Manager (TIPM)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a Senior Technical Infrastructure Program Manager (TIPM) to own the strategy and execution of global rack manufacturing programs that directly enable AWS's capacity delivery to customers. In this role, you will be the single-threaded owner for manufacturing execution—accountable for end-to-end delivery of rack capacity from build plan creation through production shipment across AWS's global contract manufacturing network of 15+ sites. You will define the multi-year manufacturing operations roadmap, turning ambiguous supply chain challenges into scalable, repeatable systems that deliver infrastructure at unprecedented scale.As the Senior TIPM, you will drive end-to-end visibility from build plan creation through production execution, owning the full material lifecycle from port of import through final rack delivery. You will navigate highly ambiguous, constraint-driven environments where material availability, vendor capacity, and customer demand signals shift weekly—making high-judgment decisions that balance cost, speed, and delivery reliability across competing priorities. This role requires exceptional program management skills, deep technical understanding of manufacturing operations and hardware BOMs, and the ability to influence technical and business decisions across AWS Infrastructure, hardware engineering, procurement, and contract manufacturing partners—driving alignment on programs that directly impact AWS's ability to deliver customer capacity commitments globally.Key Job ResponsibilitiesBuild Plan Execution & Production ReadinessMaterial Lifecycle & Inventory StrategyCross-Functional Program ManagementData, Tooling & MechanismsRisk Management & Strategic PlanningA day in the lifeReview overnight production output and CTB status across global manufacturing sites, triaging any blockers or missed targetsLead morning cross-functional stand-up with supply chain, vendor operations, and engineering to align on the day's priorities and escalationsDeep dive into site-level build plan gaps—analyzing PO vs. CTB Full Kit deltas, reviewing BOM-level material constraints, and coordinating with procurement on material ETAsAssess regional inventory positions and warehouse utilization, adjusting material placement recommendations to support upcoming buildsPrepare and present weekly build plan status to senior leadership, highlighting risks, recommending trade-offs, and securing decisions on production prioritiesWork with contract manufacturing partners on capacity planning, production sequencing, and continuous improvement initiativesCollaborate with NPI and hardware engineering teams on upcoming rack type introductions, ensuring manufacturing readiness gates are on trackClose out the day by reviewing next-week production forecasts and ensuring material flow plans are aligned with demand signalsAbout the teamDiverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating—that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.