Systems Support Specialist

Job Description:Provide systems support to all areas of the profit center's client interactions Manage master data, including creation, updates, deletions, and ongoing data integrity Oversee dealer onboarding processes, ensuring accurate system setup and alignment with operational standards Review and validate system configurations for new and existing users, making adjustments and corrections as needed Provide quality assurance for imported data and ensure consistency across systems Assist in the development and delivery of reports, dashboards, and data analysis to support business decisions Support the data warehouse by identifying and revising reporting requirements in collaboration with stakeholders Evaluate, test, and implement new or upgraded software systems; contribute to strategic decisions regarding system enhancements Communicate with carriers to provide accurate data, resolve discrepancies, and support operational needs Collaborate with external agencies to provide rate development support using current structures, product data, and custom reporting Recommend and implement process improvements to enhance operational efficiency and data accuracy Handle confidential data and information in accordance with company policies and compliance standards Engage in continuous personal and professional development to stay current with industry trends and technologies Requirements:High School Diploma Proficient with MS Office Suite Exceptional telephone demeanor 1 – 3 years' experience in a similar position Associate's or Bachelor's degree in a business or financial related discipline (Preferred) 1-2 yrs exp in StoneEagle, PCMI/PCRS or similar software platform (Preferred) Benefits:Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.