Service Manager

Service Manager$90,000 - $100,000 + Bonus + Career progression to General Manager and then Vice President + Specialist training + Excellent benefits + PTO + 401(k) + Weekends offChicago, ILAre you an experienced heavy truck service professional ready to take the next step in your career? Join an industry-leading company at the forefront of innovation, with a clearly defined path to General Manager and beyond to Vice President.Step into an autonomous leadership role managing 50 technicians across two shifts, with the authority and support to build high-performing teams, mentor future leaders, and leave a lasting impact on the business.This fast-paced company is experiencing rapid growth, with additional sites currently in development and continued investment in the latest technologies. It offers a dynamic and forward-thinking workplace, specializing in automotive and heavy truck products, parts, and service across multiple locations. Working with major brands and exciting customers, the business has built a strong reputation for quality and innovation.In this role, you will take full responsibility for daily service operations, leading a large team of technicians and foremen across two shifts. You will monitor and drive performance, work closely with key customers, and make strategic decisions in collaboration with cross-functional teams to grow the service department and increase revenue.This role is perfect for a heavy truck service professional ready to step into a senior leadership role, with full autonomy to lead and grow the entire service department.The Role:Oversee daily operations of a growing service facilityLead and mentor a large team of technicians across two shifts, driving collaboration and shared goalsBuild and maintain strong customer relationships while making strategic decisions to support business growthThe Candidate:Experienced in heavy truck service operationsSkilled in daily operations management, including tracking KPIs, managing work orders, and ordering partsProven leadership experience and ready to take on greater responsibilityKey Words: Heavy truck service, Commercial vehicle maintenance, Fleet service management, Dealership service operations, Aftermarket service solutions, Truck repair and diagnostics, Team leadership, Staff mentoring & development, Shift management, Performance tracking, KPI management, Workforce planning, Service workflow optimization, Parts and inventory management, Work order management, Scheduling & dispatching, Customer service excellence, Warranty management, Revenue growth, Operational efficiency, Cross-functional collaboration, Customer relationship management, Process improvement, Strategic decision making, Problem solving, Accountability, Communication, Coaching & mentoring, Results-driven, High autonomyTo apply for this role or to be considered for further roles, please click \"Apply Now\" or contact Seamus Curtin at Rise Technical Recruitment.