Accounts Receivable Supervisor

The SpyGlass Group is seeking an Accounts Receivable Supervisor to lead and optimize our AR function. This role owns outstanding receivables, drives timely collections, and implements best practices across invoicing and the collection lifecycle. This position is critical to cash flow performance and partners closely with Client Services leadership.Key ResponsibilitiesOwn the full Accounts Receivable function, including oversight of outstanding receivables and collection performance along with commission tracking from various partnersEnsure accurate invoice tracking and drive timely collection of all AR componentsDevelop and implement best practices to improve collection efficiency and accelerate payment cyclesUtilize HubSpot to track collection efforts, manage client communications, and ensure consistent follow-upWork within QuickBooks Desktop Enterprise for invoicing, payment application, reconciliation, and reportingConduct proactive client outreach (phone/email) to follow up on invoices and resolve billing inquiriesDeliver monthly reporting on outstanding revenue, aging, and collection trendsPartner with Client Service Directors and the VP of Client Services to align on account status and resolve escalationsIdentify and implement process improvements to overall AR performanceJob DetailsHybrid schedule as agreed upon Westlake, OhioProfessional, team-oriented culture with casual business attireQualifications3-5+ years of AR, billing, or collections experience (lead/supervisory experience preferred)Experience with QuickBooks Desktop Enterprise and CRM tools (HubSpot preferred)Strong organizational, problem-solving, and time management skillsDriven to improve collection timelines and cash flowExcellent communication skills (phone and email)Proficiency in Microsoft Office (Excel, Word, Outlook)Bachelor’s degree preferredBenefitsHealth, Dental, Vision, Life, and LTD insurance401(k) with company contributionPaid time offMonthly team incentivesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.