VP of Technical Services - Self-Service & AI Enablement

A leading SaaS company is seeking a Vice President of Technical Services to unify Professional Services, Technical Support, and Customer Education under a cohesive strategy. This role drives the initiative to create an AI-powered self-service platform, aiming to enhance customer enablement and streamline service delivery. Candidates must have VP-level experience in SaaS environments, along with a strong background in innovation and customer-focused problem solving, and will play a critical role in shaping customer interactions. The position is primarily hybrid based in Austin, TX.#J-18808-Ljbffr