AWS DevOps Engineer

Job Title : AWS DevOps Engineer Telephony / IVRLocation: Hybrid – Dallas, TXDuration: Long TermIf you have any suitable candidates available for this role, please share their updated profiles to my Mail id .Job SummaryWe are seeking an experienced AWS Telephony / IVR DevOps Engineer to design,implement, and operate CI/CD pipelines and Infrastructure-as-Code supporting telephonyplatform. This role is responsible for enabling fully automated deployments, Terraform-based infrastructure standardization, CloudFormation-to-Terraform modernization, andoperational readiness in regulated Healthcare and Telecommunications environments.Key ResponsibilitiesCI/CD Pipeline Engineering Create, manage, and operate CI/CD pipelines for application and platform deployments. Ensure all deployable artifacts (Lambdas, Amazon Connect resources, configuration,platform components) are deployed exclusively through pipelines. Implement promotion flows, approvals, and SDLC-aligned gating for QAT anddownstream environments. Support branching and promotion strategies required for QAT, TST, and higherenvironments.Infrastructure as Code (IaC) Create Infrastructure-as-Code templates using Terraform to provision AWS resourcesrequired for the telephony platform. Design and maintain modular, reusable Terraform templates aligned with platform andSRE standards. Translate existing CloudFormation templates into Terraform as part of IaCmodernization and standardization. Ensure environment-specific configuration and isolation (data, endpoints, resources) ishandled via IaC.Platform Enablement & Operational Readiness Enable platform readiness to support Amazon Connect, IVR workflows, and serverlessapplication deployments. Provision and support core platform resources required for QAT (e.g., data stores,shared resources, output artifacts). Establish observability hooks (monitoring, dashboards, alarms) consistent with existingtelephony environments. Maintain and evolve deployment runbooks covering pipelines, infrastructure,validation, and rollback processes.Collaboration & Delivery Support Partner with Architects, SREs, Developers, and QA to support qualification, testing, andpromotion of telephony enhancements. Support SDLC definition for QAT usage, including entry/exit criteria and deploymentcadence agreements. Assist teams in diagnosing deployment or environment-related issues duringqualification cycles.Required Skills & ExperienceCore Technical Requirements Strong experience creating and managing CI/CD pipelines (GitLab preferred). Strong hands-on experience with Terraform for AWS infrastructure automation. Demonstrated experience converting CloudFormation templates to Terraform. Experience supporting AWS platforms used by serverless and application workloads. Knowledge of Healthcare IT environments, including regulated delivery, auditability,and change governance. Knowledge of Telecommunications and IVR platforms, including contact-center deliveryconcepts and reliability