Career Services Advisor

Why F.I.R.S.T. Institute? F.I.R.S.T. Institute in Orlando, FL, offers a fun, challenging work environment that supports teamwork and inspires professional excellence. When you consider a career with F.I.R.S.T. Institute, know you will join a team passionate about the education they provide and the growth they want to bring to the company. F.I.R.S.T. Institute Mission F.I.R.S.T. Institute's mission is to prepare students for successful entry-level careers in the digital media industry. The training philosophy centers on intensive, hands-on education, interactive distance learning, and technological advancement. About the Role Supports and motivates students/graduates in preparation for employment in the industry for which they have trained. Roles and Responsibilities Responsible for coaching, motivating, and tracking graduates to gain entry-level employment within 120 days of graduation. Responsible for inbound/outbound calls relating to the Career Services department. Motivating students and graduates by actively listening to their goals and aligning their goals with employment opportunities. Make 35 - 55 outbound phone calls per day. Use the appropriate PowerPoint presentation for all CPS meetings. Review resumes, cover letters, and any other finalized employability items and provide feedback. Responsible for managing student/graduate files, including updating contact information and collecting required forms. Participating in department events, staff meetings, open houses, and graduations Ability to review portfolios, resumes, and any other finalized employability items and offer critiques before the student graduates. Recommended Requirements At least four years experience in a customer service/sales-related field AA, bachelor’s degree, or equivalent experience. Requirement High School Diploma or GED Physical Requirements Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times. Must be able to access and navigate each department at our facility daily physically. Benefits Paid Vacation Paid Holidays Paid Personal time off. Dental, Health, and Vision Insurance Employee Assistance Program Retirement Plan Schedule Monday – Thursday 9 am - 7 pm Friday 9 am - 3 pm The salary range for this role is $20.00 - $23.00 per hour. Ideal Candidate Characteristics Thirsty for growth; enjoys bettering themselves day in and day out. Strong passion for providing incredible service. Able to work independently but understand the value of a team. High work ethic and standards of excellence Enjoys the thrill of helping others achieve their dreams. Exceptional understanding of people in a telephone environment. Self-motivating and driven individual. Ability to motivate others. Results driven. Tips for Applicants Please visit www.first.edu to get an inside look at the vibe and feel of F.I.R.S.T. Institute to see if our company is a good fit for you. Submissions without resumes attached will not be considered. Overall, social media image should be professional – a completed LinkedIn presence is preferred for all candidates. This job post is subject to close without notice.