IT & Data Business Analyst

IT & Data Business Analyst - Child Support ServicesEmployment Type: Contract-to-HirePosition OverviewWe are seeking an IT & Data Business Analyst to support technology and data initiatives within a Child Support Services environment. This role will bridge business operations and technical teams, helping translate program requirements into system, data, and process solutions.The ideal candidate brings a combination of business analysis, SQL/data analysis, Salesforce, and Child Support Services domain knowledge. This is a contract-to-hire opportunity with the potential to transition into a long-term position based on performance and organizational needs.Key ResponsibilitiesPartner with Child Support Services program stakeholders, IT teams, developers, and data teams to gather, document, and validate business and technical requirements.Analyze existing business processes, system workflows, and data to identify gaps and opportunities for improvement.Translate business needs into functional requirements, user stories, process flows, acceptance criteria, and other technical documentation.Use SQL to query, analyze, reconcile, and validate data across systems and databases.Support data mapping, data quality analysis, reporting, system integration, and migration activities.Serve as a liaison between business stakeholders and technical teams throughout the software development lifecycle.Support Salesforce initiatives by gathering requirements, analyzing workflows, validating configurations, and assisting with testing and implementation.Participate in system testing, user acceptance testing (UAT), defect tracking, and production validation.Analyze Child Support Services workflows and ensure technology solutions appropriately support program and operational requirements.Assist with reporting, documentation, stakeholder communication, and ongoing system enhancements.Required QualificationsExperience as a Business Analyst, IT Analyst, Data Analyst, or similar role supporting enterprise technology initiatives.Strong business analysis skills, including requirements gathering, process analysis, documentation, and stakeholder management.Hands-on experience writing and executing SQL queries for data analysis and validation.Experience working with Salesforce as a Business Analyst or supporting Salesforce implementations and enhancements.Experience working within Child Support Services/Child Support Enforcement programs or systems.Ability to translate complex business requirements into clear functional and technical requirements.Experience working collaboratively with business users, developers, QA teams, data teams, and other technical stakeholders.Strong analytical, problem-solving, communication, and documentation skills.Preferred QualificationsExperience supporting modernization or transformation of Child Support Services systems.Experience with data migration, system integration, data mapping, or data reconciliation.Familiarity with government or public-sector human services programs.Experience with Agile/Scrum methodologies, including user stories, backlog refinement, sprint planning, and UAT.Salesforce certifications or formal Salesforce Business Analyst experience are a plus.Ideal CandidateThe ideal candidate combines Child Support Services subject-matter knowledge with strong technical and analytical capabilities. They understand how child support programs operate while also being comfortable working directly with data, SQL, Salesforce, and technical delivery teams. They should be able to move between business conversations and detailed system/data analysis and ultimately grow into a long-term member of the organization.About Us:At Brooksource, relationships are the foundation of everything we do. Since 2000,we’ve built lasting partnerships with clients, consultants, and internal teams todeliver an exceptional experience across every engagement. As a trusted IT andEngineering services provider, Brooksource supports Fortune 500 organizationsthrough Experience-Driven Staffing, Professional Services, and Elevate, ourproprietary Workforce Transformation program. Whether you're hiringfor software development, cloud computing, cybersecurity, data analytics,or enterprise IT, our customized staffing solutions are designed to align with yourcompany’s unique goals, culture, and technology stack. We offer flexible hiringmodels, including contract, contract-to-hire, and direct placement to meet yourevolving business needs.We are a certified partner of leading platforms, including Salesforce, AWS,Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-endtechnology solutions. With a growing national footprint, Brooksource is redefiningexpectations in IT consulting, engineering services, and technology workforcesolutions.EEO Statement:Brooksource is an equal opportunity employer that does not discriminate on thebasis of actual or perceived race, color, creed, religion, national origin, ancestry,citizenship status, age, sex or gender (including pregnancy, childbirth, lactationand related medical conditions), gender identity or gender expression, sexualorientation, marital status, military service and veteran status, physical or mentaldisability, protected medical condition as defined by applicable state or local law,genetic information, or any other characteristic protected by applicable federal,state, or local laws and ordinances.Benefits & PerksBenefits & Perks: Brooksource offers competitive medical, dental, vision, HealthSavings Account, Dependent Care FSA, and supplemental coverage with plans thatcan fit each employee’s needs. We offer a 401k plan that includes a companymatch and is fully vested after you become eligible, paid time off, sick time, andpaid company holidays. We also offer an Employee Assistance Program (EAP) thatprovides services like virtual counseling, financial services, legal services, lifecoaching, etc.Pay Disclaimer:The pay range for this job level is a general guideline only and not a guarantee ofcompensation or salary. Additional factors considered in extending an offerinclude (but are not limited to) responsibilities of the job, education, experience,knowledge, skills, and abilities, as well as internal equity, alignment with marketdata, applicable bargaining agreement (if any), or other law.