Telehealth Patient Scheduling & Care Coordination Specialist

Telehealth Patient Scheduling & Care Coordination Specialist Clearwater, FL (Onsite) Pay: $23/hr Full-Time | Immediate Openings — Interviewing ASAP Why This Opportunity is Great This is a unique chance to join a rapidly growing healthcare technology organization that is transforming rehabilitation through innovative telemedicine solutions. The team is mission-driven, collaborative, and focused on improving patient outcomes while creating a supportive and positive work environment. Employees enjoy: - Being part of a cutting-edge virtual healthcare program making a real impact on patients’ lives A fast-growing organization with stability and long-term career potential A team-oriented culture where departments work closely together and support one another Hands-on exposure to advanced medical technology and telehealth systems The opportunity to build valuable experience within cardiac care and patient coordination A structured onsite environment with clear processes and leadership support Position Overview In this role, you will help ensure a smooth and supportive experience for patients enrolled in a home-based rehabilitation program. You will manage scheduling logistics, assist with onboarding and education, coordinate with clinical teams, and support virtual session delivery. This position is ideal for someone who thrives in a fast-paced healthcare setting and enjoys working directly with patients while keeping operations running efficiently. Key Responsibilities Manage patient appointment scheduling, including changes and rescheduling as needed Ensure proper coverage when clinical team members are out or schedules shift Coordinate closely with rehabilitation specialists, clinical leads, dieticians, nurse practitioners, and physicians Assist with patient onboarding and provide guidance on program expectations and requirements Help patients prepare for initial sessions, including instruction on monitoring devices such as EKG sensors, pulse oximeters, and blood pressure cuffs Serve as a first point of contact for technical issues during virtual sessions and collaborate with IT support when needed Maintain accurate patient records within EMR systems Identify opportunities to improve scheduling processes and session flow Assist with contingency planning for staffing or technical disruptions Support program improvement initiatives and special projects Qualifications 2+ years of scheduling or coordination experience in a healthcare or clinical environment 5+ years of Medical Assistant experience or similar clinical support background Cardiology or cardiac rehab experience preferred Experience working with Electronic Medical Record systems Strong communication, organization, and multitasking skills Patient-focused mindset with excellent customer service abilities Ability to work onsite in Clearwater, FL Comfortable working at a computer for extended periods in a moderate-noise environment Reliable attendance and ability to work in a structured, fast-paced setting This is an immediate hiring need — the team is actively interviewing and looking to move quickly.