Remote CX Knowledge & Learning Leader

FCP Euro Inc. is seeking a Director of CX Knowledge Management and Learning Strategy to elevate their Customer Service team's performance. This remote role focuses on architecting a comprehensive Knowledge Management system and a robust Learning Management System. Candidates should have over 10 years in L&D or Knowledge Management, along with strong leadership skills. The position offers a base salary between $140,000 and $170,000, alongside benefits including comprehensive health insurance, PTO, and a 401(k) with company match. J-18808-Ljbffr