Administrative Assistant

The administrative assistant's duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. The ideal candidate will have prior experience in a customer service role. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected. Responsibilities: Answer and direct phone calls Organize customer files and other office software Provide friendly and helpful customer service to our clients via phone and email Maintain the customer tracking logs and spreadsheets Assist in the preparation of regularly scheduled reports Order office supplies Provide general support to visitors Provide information by answering questions and requests Occasionally assist with shipping and inventory Research and create presentations Generate reports Handle multiple projects Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Carry out administrative duties such as filing, typing, copying, binding, scanning, etc. Maintain computer and manual filing systems Handle sensitive information in a confidential manner Reply to email, telephone, or face to face inquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Provide polite and professional communication Conduct data entry Requirements: Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant A customer service background Knowledge of office management systems and procedures The ability to communicate effectively and thoroughly, and have excellent follow-through Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task College degree preferred Pay starts at $45k/year and raises to $47k/year after 3 months worked.