Support Specialist

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is proud to be recognized as a Certified Great Place to Work and one of The Boston Globe's Top 10 Employers in Massachusetts . Since 1938, we've been providing high-quality, affordable, and culturally responsive behavioral health care to children, adults, families, and communities.What We OfferMission-driven work - help adults with mental health needs build independence and recoveryCareer growth - one third of our positions are filled through internal promotionsComprehensive benefits - generous PTO, medical/dental/vision, 403(b), tuition reimbursementSupportive environment - training provided, including MAP certificationFast-paced and meaningful work - no two days are the same What You'll DoAs a Residential Support Specialist in BHN's The Program for Assertive Community Treatment (PACT) program , you will provide direct services to individuals living in 24/7 residential program that helps individuals meet their goals and reduce hospitalizations. PACT provides clinical wraparound support in the community and in our group residential program to perpetuate recovery and wellness for the individuals served. In this role, you will:Monitor individuals' health and well-being, assisting with daily living skills and encouraging independenceProvide medication support and document services providedInitiate and support quality of life through empowerment, respect, and dignityDeliver crisis intervention and emergency support as neededPlan and facilitate opportunities for community activities and social engagementHelp individuals build and maintain social support networks and relationshipsMaintain updated credentials through trainings, meetings, and certifications Pay for this role is $21 per hourWho You AreHigh school diploma or G.E.D. (required)Bilingual in Spanish (preferred)At least three months of experience in human services (preferred)Valid driver's license and reliable vehicle available for working hours (required)Commitment to empowerment, growth, human rights, and community integrationTraining provided by BHN - no prior certifications required