Temp - Non-Clinical - Patient Access Representative (Days) Clinton Township MI

Welcomes and greets all patients and visitors, in person or over the phoneAnswers the phone while maintaining a polite, consistent phone manner using proper telephone etiquetteResponsible for keeping the reception area clean and organizedRegisters new patients and updates existing patient demographics by collecting detailed patient information including personal and financial informationFacilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staffResponds to inquiries by patients, prospective patients, and visitors in a courteous mannerRequirement description :2+ Years of experience - RequiredHealth Care Knowledge - RequiredCustomer Service Proficiency - RequiredPatient Access, Customer Service or Medical work experience, Cerner experiencepreferred:High school diploma or equivalent required1-year experience in a customer service role or health care industry. requiredWorking knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferredMedical terminology preferred