Engineering Operation Technician

Job Overview Job ID: 10393346 | Amazon Data Services, Inc. Join our dynamic team as a Data Center Engineering Technician and become a critical guardian of technological infrastructure. You will maintain the heartbeat of mission‐critical technology infrastructure, ensuring seamless operations that power global digital experiences and contribute to maintaining an extraordinary 99.999% uptime. Engineering Technicians are Amazon's front line for hands‐on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot Data Center Operation's mission‐critical facilities, which include stand‐by diesel generators, fuel systems, three‐phase electrical systems (switchgear, UPSs, PDUs, wet‐cell batteries), CRAC units, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and look for talented people who want to help. You'll join a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key Responsibilities Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) Assist in troubleshooting of facility and rack‐level events within internal Service Level Agreements (SLA) Perform rack installs and rack decommissioning within internal SLA Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment Technical writing to support the change management program Monitor daily work requests and manage to resolution, and execute projects from conception to completion On‐site support of contractors, sub‐contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‐call rotations Role may support more than one location/site Physical Requirements Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs Day in the Life This role acts as Amazon's front line when it comes to hands‐on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). You will maintain, operate, and troubleshoot mission‐critical data center facility equipment including stand‐by diesel generators, fuel systems, 3‐phase electrical systems such as switchgear, UPS units, PDUs, and wet‐cell batteries, and mechanical equipment such as CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment. Basic Qualifications 1+ years of electrical or mechanical experience 1+ years' experience with Microsoft Office products Ability to work on a flexible schedule including days, nights, and/or weekends Preferred Qualifications 2+ years of data center engineering experience Technical (Military Trade School) training Associate or higher education in related field Benefits The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . Equal Opportunity Employer Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. #J-18808-Ljbffr