Receptionist/Customer Service Representative

Receptionist/Customer Service RepresentativeLocation: Chico NissanPosition Type: Full-timeWe are seeking a friendly and professional Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a customer service-oriented approach.ResponsibilitiesAnswer phone calls and direct them to the appropriate department or individualProvide information to guests about our company and servicesSchedule appointments and maintain appointment calendarsAssist with administrative tasks as needed, such as data entry and filingUphold customer privacy and confidentiality by ensuring compliance with regulations and company policiesMaintain office security by following procedures and monitoring accessDocument customer interactions and inquiries, including details of complaints, comments, or suggestions, to improve service qualityIdentify opportunities to enhance customer satisfaction and continuously improve the customer service processRequirementsHigh school diploma or equivalentPrevious experience in a customer service or receptionist role preferredExcellent communication and interpersonal skillsProficient in Microsoft Office and other relevant softwareAbility to multitask and prioritize tasks effectivelyAttention to detail and strong organizational skillsAbility to work well independently and as part of a teamProactive attitude with a willingness to learn and adapt to changing customer demandsIf you are a professional and personable individual who enjoys working with people, we would love to have you join our team. Apply now!