CLAIMS CLERK

GENERAL STATEMENT OF JOBThis classification reviews claims forms and supporting documents for completeness and accuracy and obtains missing information as necessary. The claims clerk reports to and supports the Risk Manager with worker’s compensation, property, and general liability claims.Essential FunctionsSPECIFIC DUTIES AND RESPONSIBILITIES Reviews insurance claims for accuracy, completeness, and eligibility Processes and managing insurance claims Handles customer service tasks, such as answering questions about regulations and policies Reviews claim submissions, obtaining and verifying information, corresponding with insurance agents and beneficiaries Inputs claim information into system for processing Verifies coverage eligibility Compares identifying information and counts of claims Assists with training employees in proper procedures for documenting and reporting accidents and injuries Assists with training employees on policies and procedures, and legal and compliance updates May participate in New Hire Orientations Traveling local in the city may be required Performs other related duties as requiredMINIMUM EDUCATION AND TRAINING Requires a High School Diploma or equivalent One (1) year of work experience in insurance, customer service, accounting, or related field Proficient with Microsoft Office Suite Regular, predictable, consistent, and timely attendance is an essential function of the position Must possess and maintain a valid state driver’s license with an acceptable Motor Vehicle Record (MVR)