Lead Software Engineer - Enterprise Agents

Description Lead Software Engineer — Enterprise Agents (Specialty Requirement) IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIESJoin our team building enterprise-grade AI Agents headed for GA in the coming months. We need a strong all-round software engineer who also brings deep, hands-on experience in production Agent architecture — someone who can operate across the full stack while specializing in Agent systems that enterprise customers rely on at scale.Your Impact:You'll own the architecture and delivery of production Agent capabilities under real GA timeline pressure — balancing speed with the reliability, security, and observability enterprise customers expect, while also contributing broadly across our backend and platform codebase.As part of this role, you will:Architect, design, implement, test, and deliver production-grade software systems — including Agent capabilities built for scale and enterprise reliabilityWrite high-quality, maintainable, well-tested code across services, APIs, and data layers, not just Agent-facing componentsDesign orchestration patterns where AI Agents integrate into human and system workflows securely and predictablyBuild and maintain the shared system context — the explicit repository of design constraints, guardrails, and standards that keeps Agent behavior accurate and reliable in productionDrive the technical path to GA: define readiness criteria, close architecture gaps, and de-risk the timelineDebug, troubleshoot, and resolve complex issues across the stack, from infrastructure to application logicCritically evaluate code and Agent behavior (human- or AI-generated) for correctness, security, and performanceParticipate in on-call rotation to keep services operational and highly availableMentor others on both general software engineering practices and Agent architecture patternsPresent designs to internal/external stakeholders and review the designs of othersCollaborate cross-functionally with product, design, and other engineering teams to ship end-to-end featuresRequired Skills:A related technical degree, or equivalent hands-on experience8+ years of professional software development experience, including production experience architecting and shipping Agent-based systemsStrong computer science fundamentals: data structures, algorithms, distributed systems, and API/service designDeep knowledge of object-oriented programming and proficiency in at least one OOP language (Java, JavaScript, C++, C#, Ruby, Python)Solid experience with databases (SQL/NoSQL), REST/GraphQL API design, and building scalable, secure backend servicesFamiliarity with cloud infrastructure, CI/CD pipelines, and modern software delivery practicesProven experience with Agent orchestration frameworks, tool-calling patterns, and LLM integration in production environmentsStrong understanding of the reliability, security, and observability requirements unique to enterprise-grade Agent systems (guardrails, evaluation, monitoring, failure handling)Demonstrated AI-first engineering approach — fluent use of AI tools (Claude Code, GitHub Copilot, Codex, Cursor, etc.) in daily developmentAdvanced prompt engineering skills — precise, structured prompting and system-context design that makes Agent outputs reliable and production-readyExcellent interpersonal skills and the ability to work with high autonomy under tight timelinesOffice-Flex:Work in-person at least 10 days per quarterPreferred Skills:Prior experience taking an Agent product from build to GA at enterprise scaleExperience with Agile software development and test-driven developmentExperience with large-scale, multi-tenant SaaS platformsTrack record as a top performer in current and past rolesBenefits & Perks:Check out our benefits site — wellbeing reimbursement, parental leave, adoption assistance, fertility benefits, and more.Salesforce Information:Check out our Salesforce Engineering Site.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.#J-18808-Ljbffr