Project Manager - Non-Certified

Project ManagerWe are seeking a detail-oriented and proactive Project Manager to oversee a small team within the KI Program. This role combines people leadership, process management, and cross-functional coordination to ensure successful program execution and a smooth vendor transition.Lead and manage a team of 4 individuals, providing guidance, support, and performance oversightServe as a liaison between leadership and the team, ensuring clear communication and alignment on goals.Oversee and improve processes, including documenting workflows and ensuring adherence to established procedures.Support project and program management activities within the KI Program.Coordinate data integration efforts, ensuring accurate and timely data flow into the KI system.Maintain high standards of data quality and integrityAssist with onboarding and collaboration with a new technology vendor, ensuring a smooth transition.Manage ticketing processes and track issue resolution.Build and maintain strong relationships with internal stakeholders and external partners.Provide high-priority customer service support as needed.At least 1 year of relevant experience in team leadership, project coordination, or program management.Strong communication and interpersonal skills.Experience documenting processes and improving workflows.Ability to manage multiple priorities in a fast-paced environment.Strong relationship management and customer service skills.Proficiency in Microsoft Office Suite.Excel.SharePoint.Microsoft Teams.Experience working with data systems and ensuring data quality is a plus.Fully remote position.Opportunity to play a key role in a large vendor transition and evolving program processes.