Cabana Service Ambassador (Discovery Cove)

At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!What you get to do:Greet guests and provide park information to our visitorsPerform guest check-in/check-out functionsPerform guest bag checksProvide informational tours for small groups of up to 12 guestsProvide transportation to and from SeaWorld for guests in company vehicleSize male/female guests to ensure proper fitting of swim gearPrepare swim bags for children and adult guestsMaintaining Private Cabanas in both service and cleanlinessAssist with VIP coordination/special eventsQuickly resolve guest challenges by providing exceptional guest serviceDistribute available lockers to our guests, while maintaining cleanliness of locker facilitiesMaintain cleanliness of all park areas including trash removal and sweepingConduct guest surveysMaintain a safe work environmentPerform other duties as assignedWhat it takes to succeed:Previous experience in a customer service roleA working knowledge of all Microsoft Office applicationsExcellent English language written and verbal communication skillsExcellent guest service skillsExcellent cash handling skillsAble to stand for long periods of timeAble to walk in sandAble to lift 40 poundsAble to push/pull 50 poundsAble to work indoors/outdoors in all weather conditions and temperature extremesAvailable to work 3 full days per week, including at least 1 weekend full dayPossession of a valid state driver’s license preferredExperience in Discovery Cove Operations department preferredBilingual preferred (Portuguese a plus)The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveaways EEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.