Admin Asst-Imaging Services

DescriptionJoin Carolina Pines Regional Medical Center, a 116-bed community hospital located in Hartsville, SC, that has been recently honored with ScionHealth’s Platinum Award, eight consecutive “A” safety grades from Leapfrog, Top General Hospital honors from Leapfrog, and recognition as a Great Community Hospital by Becker's Hospital Review. The hospital delivers excellence across the continuum of services, and holds numerous accreditations and certifications in areas that include chest pain, stroke and heart failure, hip and knee replacement, sepsis, and more. Come grow your career at Carolina Pines, where innovation, safety, and community are core to everything we do.Job SummaryThe Administrative Assistant – Imaging Services provides administrative and clerical support to the Imaging Department, including reception, scheduling, report processing, and communications with patients, providers, and other departments. This role ensures the accurate handling of medical documentation, supports day-to-day operations of imaging services, and contributes to efficient workflow, positive patient experiences, and departmental compliance.Essential FunctionsGreet patients and visitors courteously and professionallyAnswer incoming calls promptly and route or respond to inquiries appropriatelySchedule imaging appointments in accordance with department protocolsProcess outside imaging and associated documentation into the PACS systemAssist with medical record requests and coordinate release of imaging reports to providers or other facilitiesPrepare and distribute transcribed imaging reports, including mailing or faxing as requiredMaintain accurate report tracking lists and ensure timely transfer of records to HIMMonitor and maintain inventory of office supplies and ensure availability of materialsEnter service requests for equipment or facility issuesAssist with clerical tasks related to patient registration or scheduling when neededSupport training of new front desk or imaging office staffMaintain professional appearance and demeanor, contributing to a positive guest experienceAdhere to all HIPAA and confidentiality policies when handling patient dataKnowledge/Skills/Abilities/ExpectationsFamiliarity with radiology terminology and medical documentation standardsStrong computer literacy, including EMR, PACS, Microsoft Office, and scheduling systemsExcellent organizational, multitasking, and time management skillsClear and courteous communication skills with patients, staff, and external contactsDemonstrated reliability, professionalism, and customer service orientationAbility to work independently and as part of a collaborative imaging services teamFrequent sitting, standing, and walking requiredManual dexterity for keyboarding, data entry, and handling documentsMust be able to lift up to 35 pounds occasionallyVisual and auditory acuity required for communication and computer-based tasksOffice and imaging department environment, primarily indoorsRegular use of phones, computers, fax machines, and other office equipmentMay involve exposure to low-level radiation areas and use of standard safety precautionsQualificationsEducationHigh School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. AND Postsecondary (Cert/Diploma/Program Grad) completion of a medical secretary or medical terminology course (Preferred)Licenses/CertificationsNone RequiredExperiencePrior experience in a medical office or radiology department preferredExperience with electronic health records (EHR), scheduling systems, and PACS highly desirable