Patient Services Specialist-Atrium Health: Mocksville Family Medicine FT

Department:01120 GCMG One Health: Mocksville - Family MedicineStatus:Full timeBenefits Eligible:YesHours Per Week:40Schedule Details/Additional Information:Rotating 12-hour schedule.Hours: 11a-11p/ including every other weekendPay Range$19.80 - $29.70Essential FunctionsExemplify caring and compassionate customer service to create an excellent patient experienceProvide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situationsDemonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervisionManages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experienceEncourages patient utilization of front-end technology during the registration processEnters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists billing functions accurately and/or directs to appropriate billing officeDemonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulationsMonitors inventory and stock medications, narcotics, and emergency medications/equipment Physical RequirementsMust be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.Education, Experience and CertificationsHigh School Diploma or GED require. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred, Front desk practice experience preferred.Our Commitment to You:Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:CompensationBase compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance Benefits and morePaid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance ProgramNote: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.About Advocate Health