Parts Technician (Elko, MN)

DescriptionArmor Equipment is a full-service distributor and service center for private and municipal refuse, street, and sewer customers. Our environmental product offerings include street sweeping equipment; sewer cleaning, maintenance, and televising equipment; trash, debris, and leaf collection units; containers, compactors, and balers; and grapple loaders.We pride ourselves in having a thorough knowledge of the refuse and sewer industries and providing our valued customers the highest quality as we distribute and service a full line of new and used equipment from high-quality manufacturers such as Heil, Tymco, Sewer Equipment Company of America, IBAK, Nozzteq, Galbreath, Wastequip, Toter, ODB, East, Marathon, and more!Armor Equipment and Mid-Iowa Solid Waste Equipment joined the MH Logistics family of companies in 2023 and consolidated under the Armor Equipment banner in 2024.In 2001, MH Logistics established the His First Foundation to support our employees' passions and charitable efforts in the areas of faith, secular good works, and acts of kindness. The Foundation is funded annually by MH through a contribution of 10% of the company's earnings. All employees are encouraged to get involved in their communities and celebrate their involvement by using the His First Foundation to financially support their efforts. Our employees have been passionate about causes such as The BackStoppers Organization, the Iowa Special Olympics, and Make A Wish, and we enjoy providing support to the people we serve and our community.As a Parts Technician with Armor Equipment, you will provide parts support for the Branch.RequirementsPay Range: $20-$25/hourJOB SUMMARY: Provide parts support for Armor Equipment MNJOB RESPONSIBILITIES:Answer telephone, research parts, and process orders.Maintain cleanliness of the parts department.Manage parts inventory.Account for department profit and loss.Monitor and communicate order status to customer, including all backorders.Communicate with branch and factory to expedite orders when necessary.Resolve any customer issues, problems, or complaints to satisfy the customer.Ensure accurate and timely ordering from vendors and invoicing to customers.Support and assist the Service Department, Territory Managers, and Sales Manager.Follow company policies and procedures.Take ownership and responsibility for offsite parts inventory consignment.Place orders with branch and other outside chosen vendors.Process, file, and maintain invoices and bills of lading for incoming parts.Runs and operates forklift on a regular basis.Makes part deliveries and pick-ups as needed.Perform all other duties as assigned.POSITION REQUIREMENTS:Must have valid driver's license.Great interpersonal skills - at all times display honesty, ethics, and integrity.Be self-managed and self-motivated.Ability to cope with pressure, multiple projects, and frequent interruptions.Proficient computer skills with Microsoft Office including Outlook, Excel, and Word.Strong verbal and written communication skills.Understanding of and adherence to confidentiality.Follow all safety rules and guidelines.Must be able to meet the physical requirements of the job.Regular and prompt attendance.Present a professional image in personal appearance, dress, and preparation.WORKING CONDITIONS: Hours will be 7:00 a.m. - 3:30 p.m., Monday through Friday, plus overtime as required. This is an hourly, non-exempt position.Benefits:Uniquely Armor: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!Excellent Compensation: Great pay, 401K with employer match.Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.Company Support: Continuous training and safe working environment.