Report Writer & Ops Associate - 19573

Report Writer and Operations AssociateJob Title: Report Writer and Operations AssociateType: Full-timeLocation: RemoteCompensation: Depending on experience and fitHours: Majority overlap with 9am to 5pm PSTProcess: Shortlisted candidates will complete a trial task before a final hire decisionAbout The CompanyWe are a fast-growing health and environmental wellness company focused on helping people create healthier living environments through highly detailed home health assessments and data-driven analysis.Using advanced testing methods, professional-grade equipment, lab analysis, and proprietary technology, we evaluate factors within the home that may impact health and wellness, including air and water quality, lighting, mold exposure, EMFs, and other environmental variables. We then provide clients with actionable recommendations designed to optimize their home environment for long-term health and performance.The company is rapidly expanding across the United States and internationally, backed by an experienced leadership team with backgrounds spanning health, operations, technology, and consumer startups.Role OverviewWe are looking for a highly organized, detail-oriented Report Writer and Operations Associate to support a core function of the business.This role is primarily focused on writing, editing, organizing, and delivering detailed client-facing reports, while also supporting operational coordination, follow-up management, research tasks, and internal systems organization.The ideal candidate is an exceptional written communicator who thrives in detail-heavy work, can manage multiple moving pieces simultaneously, and enjoys building structure within fast-growing organizations.You will work closely with the founding team and play a meaningful role in helping scale operational systems and client delivery processes.Why This Role Is ExcitingMeaningful work focused on improving people’s health and living environmentsHigh ownership and visibility across reporting, operations, systems, and process improvementOpportunity to help build foundational systems within a rapidly growing companyExposure to a high-performing and entrepreneurial leadership teamStrong long-term growth potential as the company scalesKey ResponsibilitiesReport Writing & Client DeliverablesDraft, edit, proofread, and finalize detailed client-facing reportsManage report timelines, revisions, quality assurance, and delivery coordinationMaintain report SOPs, templates, workflows, and documentationEnsure consistency, clarity, accuracy, and professionalism across all written materialsCoordinate report handoffs and follow-up communication internallyCustomer Follow-Up & ResearchDraft responses to customer questions and follow-up itemsTrack outstanding action items to ensure nothing falls through the cracksConduct research on products, environmental solutions, and related recommendationsOrganize and maintain customer-related documentation and notesOperations & Internal Systems SupportBuild and maintain SOPs, internal trackers, checklists, and process documentationHelp improve operational workflows and organizational systemsAssist with recurring operational coordination and reporting tasksSupport dashboard creation, data organization, and process visibilityIdentify operational inefficiencies and help implement scalable solutionsRequired QualificationsExceptional written English and strong editing/proofreading abilityHigh attention to detail and strong organizational skillsPrior experience in technical writing, scientific writing, research-heavy writing, or other detail-oriented written workAbility to manage multiple priorities independently without constant oversightStrong process orientation and comfort working within structured workflowsComfortable working mostly US business hours with substantial overlap with Pacific TimeStrong problem-solving ability and proactive communication skillsNice-to-Have QualificationsInterest in health, wellness, environmental health, or toxin exposureExperience supporting operations or internal business systemsFamiliarity with AI tools such as ChatGPT or Claude for research and workflow efficiencyExperience using Google Workspace, CRMs, project management tools, or operational tracking systemsExperience in startups, consulting, healthcare, research, or operations-heavy environmentsIdeal Candidate ProfileThis Role Is Ideal For Someone WhoLoves creating order from complexityEnjoys writing, editing, and refining detailed informationIs naturally proactive and process-orientedCan balance analytical thinking with strong communicationThrives in fast-paced startup environmentsWants broad operational exposure and long-term growth opportunities