Warranty Service Coordinator

A company is looking for a Warranty Service Coordinator who will manage customer warranty inquiries and ensure effective resolution of issues. Key Responsibilities Serve as the primary contact for incoming warranty inquiries via phone, email, or online platforms Verify warranty coverage and eligibility based on company policies and product terms Coordinate and escalate cases to appropriate departments for resolution Required Qualifications Experience in customer service or warranty coordination Familiarity with warranty policies and procedures Proficiency in using internal management systems Ability to work two Saturdays a month High school diploma or equivalent; further education is a plus