Loss Mitigation Manager

We are seeking a results-driven Loss Mitigation and Foreclosure Manager to oversee our default management operations. You will be responsible for minimizing financial losses and legal risks by managing a team focused on loan modifications, short sales, deeds-in-lieu, and the foreclosure process. This role requires a strategic leader who can balance strict regulatory compliance with empathetic customer service to achieve the best outcomes for both the company and the borrower.Essential Duties and Responsibilities:The Loan Servicing Loss Mitigation Manager will track and manage loans in default to ensure proper and compliant handling while considering agency and investor guidelines.· Explore all pertinent workout options from reinstatement through liquidation· Extensive and current knowledge of Loss Mitigation procedures and both agency and private investor default guidelines.· Act as a high-level point of contact for internal departments and external customers, resolving complex disputes or sensitive borrower situations with professional empathy· Manage and develop a team of staff to handle all loss mitigation inquiries and foreclosure proceedings, ensuring they meet performance objectives.· Partner with and monitor the performance of outside attorneys and vendors to ensure foreclosure actions are timely and accurate.· Track department metrics, analyze bad debt recovery projections, and develop strategies to reduce loan delinquency rates.Education and/or Work Experience Requirements:· MLO License preferred; if not currently licensed, must be willing to obtain licensure in multiple states as required.· Extensive and current knowledge and experience in Loss Mitigation· Extensive and current knowledge and experience in both agency and private investor default guidelines· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers· Excellent computer proficiency (MS Office – Word, Excel and Outlook)· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service· Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices· High school diploma or GED required· Associate or bachelor's degree in business, Finance, or related field is preferred· 5+ years of management experience in a high-volume, fast-paced mortgage or banking environment.Physical Requirements:· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards· Must be able to lift and carry up to 50 lbs· Must be able to talk, listen and speak clearly on telephonePlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.EEO/AAP Policy StatementAmWest Funding Corp. (NMLS #167441) is an equal employment opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful manner.Job Type: Full-timeJob Type: Full-timeBenefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insurance