General Manager

General Manager — Home Services Maintenance Medics | KRS HoldingsKRS Holdings is building something much bigger than a traditional maintenance department.We are seeking a high-accountability operational leader to help scale Maintenance Medics into a premier Home Services platform supporting one of Virginia’s leading residential property management and real estate investment firms.This role is designed for a builder.Someone who:·        understands field operations deeply·        enjoys coaching and developing technicians·        thrives on operational structure and accountability·        and wants to help build a scalable platform with long-term upside.This is not an office-only leadership position.The right candidate will be highly engaged in:·        field operations·        dispatch and workflow optimization·        technician accountability·        customer experience·        operational systems·        KPI management·        and leadership development.ABOUT THE OPPORTUNITYMaintenance Medics currently supports recurring residential operations across multiple Virginia markets through an established property management platform with built-in recurring demand.Unlike many traditional home service companies, our operation already benefits from:·        recurring workflow·        geographic density·        embedded customer relationships·        and substantial operational growth opportunity.This creates unique upside in:·        operational scaling·        technician utilization·        customer experience·        recurring service expansion·        and long-term platform growth.Future growth opportunities may include:·        HVAC expansion·        landscaping·        pest control·        preventative maintenance programs·        renovation services·        and additional Home Services verticals.WHAT YOU’LL OWN·        Multi-market field operations leadership·        Technician performance and accountability·        Dispatch and workflow optimization·        KPI and scorecard implementation·        ServiceTitan operational utilization·        Turn and work-order operational efficiency·        Customer and resident experience·        Supervisor development·        Organizational structure and operational clarity·        Building scalable operational systemsWHAT STRONG CANDIDATES USUALLY BRINGThe strongest candidates often come from:·        HVAC·        plumbing·        restoration·        pest control·        field services·        commercial facilities·        or multi-location home service operations.Strong candidates usually:·        spend meaningful time in the field·        coach technicians directly·        understand KPIs deeply·        think in systems·        and create accountability without unnecessary drama.Experience with ServiceTitan or similar field-service platforms is highly valuable.WHAT MAKES THIS ROLE DIFFERENTThis is not a maintenance manager role.This is an opportunity to help build a scalable Home Services operating platform inside a fast-growing organization with:·        direct ownership collaboration·        substantial autonomy·        recurring captive demand·        operational influence·        and significant long-term growth potential.The right person will help shape the future operational infrastructure of Maintenance Medics and KRS Holdings.LOCATIONPrimary operations currently support:·        Richmond·        Tidewater·        and surrounding Virginia markets.Some regional travel is expected.FINAL THOUGHTWe are not looking for someone to maintain the status quo.We are looking for someone capable of b