Library Technical Assistant I

Pay Grade: Assistant 5This position assists in supporting and maintaining the daily functional library process of providing library services to all users.,To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.Assists with acquisitions, collection development, circulation, reference service and input of bibliographic information into the online catalogPerform tasks related to interlibrary loan functions through Community College Libraries in North Carolina services, including online searching, ordering, recordkeeping, and compilation of statistical reports, routing and returning inter-library loan materials from other librariesSupports, and maintains the daily functional process of providing library services to all usersPrepares, processes, and shelves or re-shelves as needed books, AV, serials and other materials on a daily basisPerforms circulation duties, filing, and housekeepingProvides high level of customer service, partnering with other library staff as needed to address exceptions and concerns,Knowledge, Skills & AbilitiesAbility to demonstrate excellent customer service skillsAbility to exhibit good interpersonal skills and work well with othersIntermediate skills with MS Office products, automated systems, and personal computer applicationsAbility to demonstrate excellent written and verbal communication skillsAbility to demonstrate excellent analytical and problem solving skillsAbility to demonstrate excellent organizational skillsAbility to demonstrate accuracy in shelving and filing of library materialsBasic knowledge of standard interlibrary loan practices and functions in an online environmentBasic knowledge of the Library of Congress Classification SystemRequirementsHigh school diploma or equivalentTwo years experience working with the public in a library or office settingPreferencesExperience with Library of Congress Classification SystemExperience with shelving and filing in a library settingExperience With Library Operational Activities Including Non-public Service FunctionsExperience with standard interlibrary loan practices and functions in an online environment