Customer Service Representative

About UsMAKS is a globally recognized leader in rebuilding TIPMs, ECMs, and other critical automotive electronic modules. We’re proud to be at the forefront of the industry, restoring the components that serve as the nerve center and power distribution hub of modern vehicles.At MAKS, we’re not just rebuilding — we’re redefining what’s possible in automotive electronics. We specialize in MOPAR vehicle systems and are trusted by customers, mechanics, and dealerships nationwide.We live by five core values:Trailblazers. Reputation. Accountability. Empathy. Evolve or Bust.The RoleWe’re looking for someone hungry to learn and grow to join our customer service team. This could be your first or second job — what matters most is your attitude, work ethic, and willingness to figure things out.You don’t need to come in as an expert. We’ll teach you the technical side. What we can’t teach is curiosity, ownership, and the drive to help people.If you’re the type of person who asks questions, takes initiative, and wants to build real skills (not just clock in and out), you’ll do well here.Key ResponsibilitiesRespond to customers via phone, text, and emailHelp customers with orders, basic troubleshooting, and general questionsLearn our products and gradually build confidence explaining themSupport RMA requests and shipping-related inquiriesDocument customer interactions clearlyWork closely with the team to solve problems and improve processesWhat We’re Looking ForEntry-level welcome — this can be your first or second jobStrong communication skills and a professional, friendly attitudeWillingness to learn and take feedbackReliable, accountable, and shows up ready to workComfortable using computers and learning new systemsNice to have (but not required):Interest in cars or hands-on workAny customer service experience (retail, food service, etc.)Fluent in Spanish (highly valued)Perks & BenefitsStarting at $25/hour with growth opportunitiesFull-time, Monday–Friday scheduleOn-site in Canoga Park — work alongside a tight-knit, high-performing teamReal opportunity to grow into more advanced customer service, operations, or technical roles