Project Manager

Job Description ProspectBlue is seeking a highly organized and customer-focused Project Manager to lead the successful execution of commercial interiors projects. This is an in office position in Richmond, VA. This role is responsible for the end-to-end management of office furnishings projects, ensuring seamless coordination between clients, sales teams, installers, vendors, and general contractors with a commitment to "Flawless Execution." The ideal candidate thrives in a fast-paced environment, communicates effectively across multiple stakeholders, and has experience managing commercial furniture or workplace solutions projects from order through installation and closeout. Key Responsibilities: Project Management: Lead and manage commercial furnishings projects from kickoff through final completion Develop and maintain detailed project implementation schedules, milestones, and checklists Ensure projects are delivered on time, within budget, and according to scope Identify and proactively resolve project risks, delays, or conflicts Coordination & Communication: Serve as the primary point of contact for customers, sales representatives, operations teams, installers, and general contractors Facilitate clear communication among all project stakeholders Coordinate site readiness, delivery schedules, installation timelines, and project updates Attend project meetings and site visits as needed Logistics & Labor Management: Estimate labor requirements and prepare installation quotations Schedule installation crews and coordinate manpower needs Manage delivery logistics and coordinate with outsourced installation and delivery partners Monitor installation progress to ensure quality and efficiency Financial Oversight: Create and maintain project budgets Process and manage change orders Track project costs and variances through project closeout Assist with invoicing accuracy and financial reconciliation Customer Service: Ensure a positive client experience throughout the project lifecycle Manage punch lists and resolve open issues promptly Maintain high standards of responsiveness, professionalism, and follow-through Support long-term client relationships through exceptional service delivery Reporting & Administration: Maintain accurate project files, schedules, timesheets, and documentation within internal systems Provide regular project status updates and reporting Ensure all project records are complete and organized at project closeout Qualifications: Minimum of 2 years of experience in systems furniture installation, commercial furniture project management, or related field Knowledge of systems furniture and commercial interiors required Experience with Steelcase products and environments is a plus Strong leadership, organizational, and time management skills Experience managing budgets, schedules, and multiple priorities simultaneously Excellent communication and customer service abilities Ability to work collaboratively across departments and with external partners Proficiency in Microsoft Office and project management systems/software College degree preferred Preferred Attributes: Detail-oriented with strong problem-solving abilities Ability to thrive in a fast-paced, deadline-driven environment Strong sense of accountability and ownership Commitment to delivering a high-quality customer experience and flawless project execution