Assistant General Manager

Job TypeFull-timeDescriptionUp Campus Management is hiring an Assistant General Manager to support operations at Fieldhouse Dinkytown, a high-profile student housing community located near the University of Minnesota. This role plays a central part in supporting financial performance, leasing strategy execution, and day-to-day property operations while helping maintain a strong resident experience and team culture.The Assistant General Manager serves as a key operational partner to the General Manager and steps into leadership responsibility when needed. This is an excellent opportunity for someone with strong lease-up and stabilized student housing experience who enjoys working across operations, financial performance, leasing strategy, and team coordination.ABOUT THE ROLEThe Assistant General Manager supports all aspects of property operations, including financial tracking, leasing performance, resident relations, vendor coordination, and compliance with company policies and local requirements. This role reports to the General Manager and collaborates closely with onsite staff, accounting partners, and maintenance leadership to ensure the property meets operational and occupancy goals. The role is accountable for supporting financial accuracy, maintaining delinquency performance standards, ensuring strong leasing execution, and helping uphold brand and service expectations across the community.WHAT YOU’LL BE RESPONSIBLE FORProperty Operations & Financial PerformanceSupport monthly variance reporting and assist with explanations tied to operating budget performancePartner with accounting to ensure accurate financial statements, accruals, and expense codingMonitor property expenses, including maintenance costs, utilities, taxes, insurance, and vendor invoicesEnsure invoices are reviewed and submitted in a timely mannerSupport delinquency management and help maintain an average delinquency below 2%Maintain accurate resident account documentation and notes within Entrata Support eviction processing and notices in compliance with state and local lawResident Experience & ComplianceOversee damage inspection documentation and ensure charges are properly applied to resident ledgersSupport execution of the final move-out (FMO) process and security deposit reconciliation in accordance with applicable lawMaintain professional and responsive communication with residents, including during complex conversationsEnsure compliance with company policies, procedures, and regulatory requirementsHelp maintain consistent presentation standards across the communityLeasing Strategy & Performance SupportAssist with the development and execution of leasing and marketing strategyConduct property tours and support leasing activity as neededReview traffic performance and identify leasing objections and conversion opportunitiesMonitor leasing funnel performance, including: traffic-to-lead conversion, lead-to-tour conversion, and tour-to-lease conversion.Maintain accurate leasing documentation and reporting within EntrataTeam Coordination & Vendor PartnershipsSupport the supervision and development of onsite staff·Help foster a collaborative and inclusive team culture across departmentsMaintain strong vendor relationships and support timely invoice processingPartner with the General Manager on special projects and operational initiatives Requirements  WHAT WE’RE LOOKING FORBachelor’s degree and/or relevant student housing industry experience preferredMultiple years of experience supporting new development lease-ups, including at least one lease-up community over 600 beds preferredExperience working within the Minneapolis student housing market or a comparable marketBig Ten university market preferredStrong working knowledge of Entrata or similar property management systemsExperience supporting operations within stabilized student housing communitiesAbility to interpret financial performance data and support operational decision-makingTHE IDEAL CANDIDATEHighly organized and detail-orientedComfortable working across leasing, operations, and financial coordinationStrong written and verbal communicatorAble to build effective working relationships with residents, vendors, and team membersData-informed and adaptable in a fast-paced student housing environmentSCHEDULE AND WORK ENVIRONMENTFull-time, exempt roleWorking hours generally between 8am and 5pmEvenings and occasional weekends may be required during peak leasing periodsOccasional travel may be requiredPrimarily onsite with limited remote flexibilityWHY JOIN UP CAMPUS MANAGEMENTThis role offers the opportunity to support operations at a flagship student housing community in a major university market while gaining experience across financial performance tracking, leasing strategy execution, and onsite leadership development. The Assistant General Manager plays a key role in shaping resident experience and supporting long-term property success.Equal Opportunity EmployerWe are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.